At Go Londoner, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website at www.golondoner.com or use our services. Additionally, we provide a detailed Cookie Policy to explain how we use cookies and other similar technologies.

Information we collect

We may collect personal information from you when you interact with our website or services. This may include:

Demographic Information: Such as your age, gender, and location, which may be used for marketing and analytics purposes.

Contact Information: Such as your name, email address, phone number, and mailing address.

Account Information: Such as your username, password, and other information necessary for account creation and management.

Payment Information: If you make a purchase or use a paid service, we may collect payment information, including credit card details.

We may also collect information about how you use our website and services, including:

• Log Data: Such as your IP address, browser type, operating system, and the pages you visit on our site.
• Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your user experience, analyze site traffic, and provide personalized content.

How we use your information

We use the information we collect for various purposes, including:

Security and Compliance: To protect the security of our website and services, and to comply with legal and regulatory requirements.

Providing and Improving Our Services: To deliver the services you request and to enhance our offerings based on your feedback and usage patterns.

Communicating with You: To send you updates, notifications, and important information about your account or our services.

Marketing and Advertising: To send you promotional materials and personalized offers, subject to your consent.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.
• Legal Requirements: When required by law, court order, or other legal process, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owner.

Types of Cookies We Use

We use the following types of cookies on our website:

Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of the advertising campaign.

Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable you to navigate the site and use its features, such as accessing secure areas.

Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any errors. These cookies do not collect personal information that can identify you. All information collected is aggregated and anonymous.

Functionality Cookies: These cookies remember choices you make, such as your language preference or region, to provide enhanced and personalized features.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

• View: See what cookies have been set and delete them on an individual basis.
• Block: Block cookies from specific websites or block all cookies from being set.
• Delete: Delete all cookies from your browser.

Please note that if you disable certain cookies, some features of our website may not function properly.

Your choices

Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive or by contacting us directly.

Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us immediately, and we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of our website or services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@golondoner.com
• Phone: +44 330 043 7866

We appreciate your trust in us and are committed to protecting your privacy. Thank you for choosing Go Londoner.

Effective Date: 02/02/2025